Frequently Asked Questions

How much will a website cost?

How much will a website cost?

Projects vary massively in their complexity, so the cost of your website, graphic design etc completely depends on your requirements.

For an accurate quote please enter your information in our Start Your Project contact form.

Essentially your requirements will help us decide on the right pricing for your new project.

Where are Crush Pixels based?

Where are Crush Pixels based?

Crush Pixels are based in Leeds, West Yorkshire. We have worked on websites for clients across Yorkshire and the UK.

The vast majority of the work that we undertake for our clients can be performed remotely.

In which case communication throughout is maintained by telephone, Zoom, e-mail or instant messenger.

Where can I see your case studies?

Where can I see your case studies?

Please have a browse of our recent Web Design Case Studies here.

At Crush Pixels we build bespoke websites that don’t rely on off the shelf templates for functionality or styling.

We have a large collection of unique and varied websites from across many sectors that we are extremely proud of.

Can I use my own web hosting?

Can I use my own web hosting?

Yes, of course, if this is something you would like Crush Pixels to arrange then please be aware doing so may be subject to an additional charge.

We would encourage you to use our hosting as we use the UK's most trusted web hosting supplier, which includes features such as timeline backups, WordPress staging website, CDN etc to name just a few.
Also please consider that if any issues were to arise with your own hosting supplier after launch Crush Pixels would not be able to help.

I am a small business, do you offer monthly payment plans?

I am a small business, do you offer monthly payment plans?

We understand that a new website is a significant investment, especially for startups and smaller businesses.
To help get you up and running, we now offer clients the possibility to spread the cost of the project over multiple payments, if this would be preferred.
Simply make a 10% deposit payment to secure the project and we can get you started with a direct debit payment plan via Go Cardless.

What is WordPress CMS?

What is WordPress CMS?

Simply put WordPress is a robust award-winning Content Management System (CMS) that will allow you and your team to make changes easily to the website.

Starting life originally as a blogging platform, WordPress has grown and matured at an outstanding rate, in fact, WordPress powers over 37.5% of all the websites on the Internet.

To read an in-depth overview of WordPress and its beginnings please click here.

Why should we use WordPress CMS for our website?

Why should we use WordPress CMS for our website?

Built-in SEO boosts

WordPress, gives you an advantage with search engine optimisation (SEO), especially in regards to on-page optimisations.

It takes care of many crucial SEO cornerstone elements of a website, such as precise HTML markup, content creation efficiency, SEO-beneficial permalinks and image optimisation.

The WordPress community keeps growing

As touched on above, of websites with a known CMS, nearly 60% are now using WordPress and 37.5% across the board, this is huge.

As such, the WordPress community can’t be rivalled anytime soon, and it’s only continuing to grow.

With recent security features, improved dashboard functionality, and UI updates, the platform is only getting better and better.

Free & Premium Plugins

The amount of themes and plugins available for WordPress is immense.

There are literally thousands of options to use on your website.

For plugins, you can download some from the Plugin Directory.

Do you offer support and aftercare once our website is live?

Do you offer support and aftercare once our website is live?

For us, the client partnership and the journey we take together is just as important as the completed work.

At Crush Pixels we believe in long term partnerships and collaboration, we can assist you with website aftercare and maintenance needs.

An important part of keeping your site relevant and more importantly secure is updating the CMS, plugins, and its content regularly.

WordPress Maintenance & Support Packages

A lot of clients do not have the time or resources to make frequent updates to their website, whether it’s a new page or menu item you need, plugin update etc, it would be covered under your selected retainer package. 

We can help by making the updates for you under one flat monthly fee, alternatively, we are happy to assist with any ad-hoc changes you may require and charge by the hour.

We offer three levels of maintenance contracts. You can see the details of our web design support plans here.

Packages range from £75 a month for daily backups, security checks and plugin updates to £250 a month for our gold priority option.

How will you keep my website secure?

How will you keep my website secure?

Our websites are protected with Wordfence, which means we stay a step ahead of attackers with real-time threat intelligence.

Your website will be protected with the very best in WordPress security. We use Wordfence on the website to provide real-time endpoint protection you need to protect your mission-critical website.

Wordfence runs at the endpoint, your server, providing better protection than cloud alternatives.

To read more about Wordfence click here.

SSL Certificate

If you choose to host the website with Crush Pixels, your website will be protected with a Free Secure Sockets Layer (SSL*) certificates that are provided from Let’s Encrypt.

They help improve Google ranking and reassure potential customers that a site is secure. These are 'wildcard' certificates, which mean that they can cover subdomains of your website, such as

Hosting Security Features

Our award-winning WordPress hosting comes with the below security features:

Automatic Malware Scans
1 Tbps+ DDoS Protection
Website Password Manager
FTP Security Lock
Brute Force Login Protection
Two-Factor Authentication (2FA)
Block visitors by IP or Country
File Permissions Checker
Hotlink Protection
Web Application Firewall

WordPress Support

Our clients often ask, “Do I need to install updates for WordPress, plugins, and my theme?” The answer is an emphatic “Yes!

Why well it’s because updates do the following: increase security, fix bugs, add features and functionality

Content management systems such as WordPress are software, so you need to keep them updated just like you do when you update apps on your smartphone.

Keep your website protected with our regular plugin and CMS updates, read more about our website support plans here.

How we will ensure your website is GDPR Compliant

How we will ensure your website is GDPR Compliant

Is WordPress GDPR Compliant?

Yes, as of WordPress 4.9.6, the WordPress CMS software is GDPR compliant.

The WordPress core team has added several GDPR enhancements to make sure that WordPress is GDPR compliant. 

By default WordPress 4.9.6 now comes with the following GDPR enhancement tools:

Comments Consent
Data Export and Erase Feature
Privacy Policy Generator

Contact Forms

If we use contact forms on your website, we often choose to use Gravity Forms or Formidable.

These plugins don't require a Data Processing Agreement because the plugins DO NOT store your form entries on their own website. Your form entries are stored directly in your WordPress database.

Contact Form actions we will take:

Get explicit consent from users to store their information.

Get explicit consent from users if planning to use their data for marketing purposes (i.e adding them to your email list).
Disable cookies, user-agent, and IP tracking for forms.


We will use a tool such as Cookiebot to ensure the website is compliant.

The cookie notice will inform visitors about your website’s intentions to collect their information.

We use SSL Certificate on all website using our hosting

We will install an SSL certificate on your website to protect the stored data on the website server.

SSL certificates are an integral part of secure web browsing and data transfer. Legal regulations and promotion by Google have made it essential that every site should have one.

So you can secure subdomains as well as your primary domain using one certificate. 

How long will my project take?

How long will my project take?

Depending on the size and complexity of your website requirements, you can expect a website project to take from 7 days up to several months.

For example, a basic 5-page brochure website generally takes no more than 2 weeks and can normally be completed much quicker, this is, of course, dependant on any feedback or amends.

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